Legal Terms of Sale and Website Use | Terrapin Technology

Legal Terms of Sale and Website Use

Indemnity of Waiver of Liability Clause

Terrapin Technology Ltd: it’s Owners, affiliates or employees assume no liability other than Manufacturer’s Warranty, as applicable, and hereby make no warranty, given, expressed or implied.  We neither assume, nor authorise any person to assume for us, any liability in connection with the sale or use of the goods sold and there are no oral agreements or warranties collateral to or affecting this agreement.  We hereby give notice that any statement made by us in the sale of the goods shall not create any warranty that the goods be fit for any particular purpose.  Statements, images, videos or descriptions are informal only and not made or given as a warranty of the goods in any way.  We specifically disavow any other representation, warranty or liability related to the condition or use of the goods.

Terrapin Technology Ltd, its Owners, Officers and or Affiliates do not cover any consequential damages, and liability is limited to repairing or replacing defective goods.  This product is sold “as is” and “with all faults”.  The entire risk as to the quality and performance of the product is with the Consumer.  We are not an insurer and bear no liability for the use, misuse or failure to perform.  Our Manufacturer Warranty as applicable is in lieu of all Warranties, including the implied Warranties of fitness and merchantability.  Incidental and or consequential damages are excluded.

No ballistic resistant armour or protective equipment of any kind (including Terrapin Technology products) is 100% bulletproof.  A “bulletproof” panel, vest or other carrier will protect you from the vast majority of pistol ballistic threats you are ever likely to encounter.  For the avoidance of doubt please note: rifle rounds, unusual high velocity pistol ammunition, pistol ammunition fired from a rifle barrel, armour piercing ammunition and or other unusual ammunition or situations can penetrate Terrapin Technology products, also, at some angles projectiles can slide or deflect or ricochet off the face of the products.  Furthermore, projectiles that are successfully stopped by ballistic resistant products will always produce some level of injury, resulting in severe bruising, broken bones and possibly serious internal injury or even death.  Ballistic resistant products defeat most pistol and shotgun projectiles; however there are no products worldwide that make you invulnerable to all threats.  Getting shot will always carry some risk.

By purchasing a Terrapin Technology product you assume all risk of use or misuse and agree not to hold us liable in any way and indemnify us from any and all us and or misuse of the same.  In addition, you are responsible to ensure that your ballistic resistant products are positioned properly, correctly cared for and not out of date i.e. 5 years after the date of manufacture.

Terrapin Technology products will protect you from the majority of hand-delivered edged weapon threats you are ever likely to encounter. For the avoidance of doubt Please note : pointed knives, axes, hatchets, adzes, pick axes, claw hammers, crowbars, bayonets mounted on rifles, spears, lances, as well as unusually strong pressure or force behind the stab blow and/or other unusual weapons or situations can penetrate any stab resistant body armour, including Terrapin Technology products.  Also, at some angles weapons can slide or deflect off the surface of Terrapin Technology products.  Furthermore, impacts that are successfully stopped by the product will always produce some level of injury, resulting in severe bruising, broken bones and possibly serious internal injury or even death.  Stab resistant products including Terrapin Technology products can deter most common threats; however there are no products worldwide that make you completely invulnerable to all threats.  Getting stabbed will always carry an element of risk...

This website or print material could include technical or other inaccuracies or typographical errors.  Changes are periodically added to the information herein; these changes will be incorporated in new editions of this website.  Terrapin Technology may make improvements and/or changes to the product(s) described on this website at any time.  Features and specifications of all Terrapin Technology products are subject to change without notification.  Video, audio and/or picture representation on the website or print material are for promotional interest only and should not be duplicated, copied or tried by the purchaser and does not constitute performance or convey a warranty of any kind.

Purchaser covenants and agrees that the purchaser or their heirs/agents shall never bring any action in any court of law.  If any parts of these terms are held to be invalid by a court, such shall not affect the validity of any other part of these terms.  Headings are for convenience only and do not limit or affect these terms.

We reserve the right to refuse to sell to anyone, in our sole discretion.  By buying our product you guarantee that you are not legally prohibited from owning body armour, or ballistic resistant materials and also that you are not associated with any criminal group in anyway and have only a lawful purpose for owning body armour or ballistic resistant materials.  It is the sole responsibility of the purchaser to ensure that all transactions conform to relevant codes and laws as applicable.



Import Duties, Taxes, and Charges are not included in the Purchase Price or Shipping Cost.
All Import related charges are the responsibility of the Purchaser.
Please check with your Country's Customs Office to determine what additional costs will be incurred prior to purchase.
Customs fees are normally charged by the shipping company or collected when you pick the item up.
These fees are not additional shipping charges.

Return Policy

Returns will only be accepted for defective manufacture within one year of purchasing this product.  Unfortunately due to the nature of the product we are unable to offer returns for any other circumstance.  All products accepted under our return policy must be accompanied by the original sales invoice when returned to Terrapin Technology at the address listed above, without this the return cannot be accepted.  A replacement product will be issued within an agreed period of the receipt of the returned defective product.  Postage and packaging charges are not refundable and postage and packaging on returns will be at the expense of the buyer.

Any loss in transit or shipment damage must be claimed for within 5 business days of the expected delivery date stated at the point of purchase.

Warranty and Care Instructions

Please ensure that you have read and fully understood this safety disclaimer before using your Terrapin Technology product.  If you are unsure of the correct use or have any questions about what is contained in this document, please contact us via email :


Fresh air is the best form of ballistic resistant material, as long as there is enough of it between you and a threat.  Terrapin Technology products are designed to give you a chance to escape should you be caught in a life threatening situation.
For proper use: place the product between YOU and the threat and GET AWAY FROM THE THREAT as quickly as possible.  This product is NOT designed as a weapon and should not be used to attack a threat.

Care and Use

  • Only clean with a damp cloth.
  • For this ballistic and stab resistant product to offer protection it must be placed between the user and the threat.
  • Any attempt to tamper with the product or remove the ballistic resistant material from within the product will invalidate any warranty and could impair the products ability to protect.
    Should there be any problem with the product then please contact Terrapin Technology on the details above and we will resolve the issue as quickly as possible.
  • Should the product be damaged or penetrated in any way then its potential to protect may be compromised, therefore the product CANNOT be relied upon for it`s protective purpose thereafter.